Overview

We are proud to offer reliable shipping for both ready-made and custom handmade artwork. Each piece is carefully prepared and packaged to ensure it arrives safely.

Processing Time

• Ready-made items are processed within 1–2 business days.
• Custom handmade orders require additional time to create and prepare.

Shipping Time (Within Jordan)

• Ready-to-ship items: Delivered within 1–3 business days after dispatch.
• Custom orders: Please allow 2–3 weeks for creation and shipping, as each piece is handmade with care.

International Shipping

• We offer express international shipping, which typically takes 1–2 weeks depending on the destination and courier service.
• Delivery times may vary slightly due to customs or location.

Shipping Fees

• Shipping fees are calculated at checkout or confirmed before placing your order.
• Any free shipping promotions will be clearly announced.

Order Tracking

• Tracking information will be provided when available so you can follow your shipment.

Delivery Issues

Please make sure your shipping details are correct. We are not responsible for:

• Delays caused by incorrect addresses
• Failed delivery attempts

Damaged Packages

If your package arrives damaged:

• Take clear photos of the package and item
• Contact us within 48 hours of delivery

We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipping, feel free to reach out—we’re happy to help!

This shipping policy may be updated at any time without prior notice.