Refund policy
Overview
Thank you for supporting our art store. Each piece is handmade with care, making every item unique and special. Because of the nature of our products, we maintain a strict no-return policy.
No Returns or Exchanges
All sales are final. We do not accept returns or exchanges for any items, as each piece is handmade and cannot be resold.
Please ensure that you carefully review product descriptions, sizes, and images before making a purchase. If you have any questions, feel free to contact us before ordering.
Damaged or Incorrect Items
We take great care in packaging your artwork. However, if your item arrives:
- Damaged, or
- Incorrect
Please contact us within 48 hours of delivery with clear photos of the issue. We will review your case and offer a suitable solution, such as a replacement (if possible) or a refund.
Refunds
Refunds are only issued in cases where:
- The item arrives damaged, or
- The wrong item was sent
Approved refunds will be processed within 5–10 business days to the original payment method.
Contact Us
If you have any questions or concerns before or after your purchase, please don’t hesitate to reach out. We’re here to help and want you to feel confident when buying our handmade art.
By making a purchase, you agree to this Return & Refund Policy.